Hi there fellow fish keeper👋,
Appreciate you checking out our cancellation policy. This is a quick overview of how our refund policy works for a customer who wants to cancel an order before us sending it off. If whatever reason you may feel the need to cancel your order prior to being sent you have 24hrs to notify us after you place your order. This same policy applies if you wish to edit your order before being sent. With our overnight delivery service Monday-Wednesday & our fast dispatch speed to when you place your order to when you actually get it we’re unfortunately unable to edit orders & or cancel orders after being submitted to our suppliers used to fulfil orders. Please make your selection carefully as there will ne NO exceptions to cancel or modify any orders after this deadline.